Engagement Resources

The training manual will be given to you, it must be read within the first week of employment. The office manager or lead administrative assistant will be your trainer and best resource for on the job procedures and duties. We use WhatsApp as our team group chat to keep up with the news in the office. Our website provides a variety of patient care videos and other materials,https://www.stlsouthorthodontics.com/. In addition to hands-on style training, we offer monetary incentive for candidates who are motivated and quick to learn.

Job Description

An Administrative Assistant’s priority is excellent customer service. This job is in the main hub of the office. The key to your success is effective communication with a smile. As the first person that patients meet either in person or by phone, this position will provide a welcoming introduction to the specialty practice we offer to our patients throughout the entirety of their treatment. This position is the “face and voice” of Saint Louis South Orthodontics, starting with new patient phone calls, greetings with a smile at the door, scheduling their next visit, and assisting them with payments. This job requires attention to detail, organization, persistence, and accuracy.